Healthcare Commissioning Forum

What is the impact on patients, people who use services, carers, public and/or population experience by having Crisis response falls team in place?

One significant impact of a fall is a fear of falling again. The identification of risk factors, advice and support given and the knowledge that specialist help is available, all help to reduce this fear and improve quality of life.

An evaluation by the University of Northampton (Campbell 2013) found that patient feedback was positive. Key points given by patients included: building confidence, helping to maintain independent living and to stay at home, providing appropriate support and advice, and access to on-going care. The social support offered by the service was seen as a particular benefit to patients.

For further information, please go to: https://arms.evidence.nhs.uk/resources/qipp/1037477/attachment